Welcome to Coaching
I am deeply honored to support your transformation
This page details the Terms and policies for coaching.
It also outlines your responsibilities as a client.
If you have any questions or concerns, please contact me.
Sarah@sarahfischer.life
Phone Sessions
Each phone session will be 50 - 60 minutes in duration and is to be scheduled at least seven (7) days in advance when possible. A minimum of 24 hours advanced scheduling is required.
At the scheduled time, I will call you unless we arrange otherwise. I will be in a quiet environment, free from distraction.
You may choose to be coached from anywhere. But being coached in a public place, or in a noisy or distracting environment may seriously limit the effectiveness of the call.
I will not coach you while you are driving. If you need to be driving during the call you must pull over for the duration or we will reschedule the call. The cancellation fee (see below) will apply. Please plan accordingly.
Zoom Sessions available by request.
Communication between Session
The relationship we build is important to me. I am always happy to hear from and to support my clients.
I am available by email at: sarah@sarahfischer.life. I read email once daily Monday - Friday and will respond when appropriate.
I do not read or reply to email on the weekends or on holidays. You are free to message me during those days and I will read it on the next business day.
I ask that you do not attempt to contact me via phone or text but instead use email or make notes for our next session. The exception is that you may text to cancel in case of an emergency.
I also communicate via the free MarcoPolo app. I watch and review messages as soon as I am able. I will respond within 24 hours or on the next business day. If you would like to contact me via the app let me know and we’ll share contact information.
Payments and Refunds
Coaching is offered on a monthly subscription basis for $300 each month. Your subscription includes 2 individual sessions per month, and unlimited support between sessions via email or MarcoPolo app as described above.
Payment is due at the start of each month and prior to all sessions. This means each session will be accompanied by full payment.
Once you agree to these terms I will send an additional authorization which will start the subscription service. The subscription renews on a monthly basis.
When you are ready to discontinue coaching you may cancel your subscription at anytime. To do so, please email me at sarah@sarahfischer.life. I will confirm by email that the subscription is discontinued. If you do not receive email confirmation assume the subscription is not yet discontinued. Please be in touch again if you do not receive confirmation within 2 business days.
You may also suspend your subscription for the period of one month (30-days) for any reason. If you need to suspend the subscription for longer than 30 days please contact me and we will make appropriate arrangements.
It is your responsibility to schedule 2 calls per month. No refunds are given for unused sessions from a calendar month. Sessions are not transferrable to a later month.
I do not give refunds for calls that have already taken place or for calls that were not cancelled within the 24-hour cancellation window.
Cancellation & Rescheduling Policies
Please email to cancel at least 24 hours in advance or the full amount of a missed appointment fee will be charged.
I understand that emergencies do happen that may keep you from attending a session. In the case of an emergency (serious illness, hospitalization, serious accident, death in the family) please email me as soon as possible and the situation will be assessed on a case by case basis.
If you miss an appointment and do not cancel within 24 hours but wish to make-up the session you will be charged the additional $150 for the session price. Make-up sessions are subject to availability and may not always be possible.
If you need to reschedule a session and it is more than 24 hours before the session is scheduled please visit the online scheduler to change your date and/or time. You may reschedule as often as you need to. It is your responsibility to schedule 2 sessions per calendar month.
Confidentiality
I am committed to keeping all contacts, information, and records confidential.
Confidentiality may be broken in instance where it appears you may be in danger of harming yourself or another person or if court ordered by a judge.
Occasionally, I may share information with other coaches for training and feedback purposes; however the client, along with other identifying information will always remain anonymous.
Coaching is NOT
Coaching services are not in any way to be construed as or used as a replacement for psychotherapy, legal counsel, or medical advice. Please seek the guidance of these professionals whenever you feel the need. If I believe it is in your best interest to seek the assistance of other specialists, I will advise you of this.
Your Responsibilities
Please review the following and indicate your agreement with these terms by clicking below:
I understand that coaching is not advice-giving, psychotherapy or counseling. I agree to seek these or other professional services if needed.
I am fully responsible for the decisions and actions I take with regard to my life and affairs
I agree to be mindful of my own well-being during the course of this coaching process
I shall in no way hold Sarah Fischer, Sarah Fischer LLC, or any other company Sarah Fischer is affiliated with liable or responsible for any outcomes resulting directly or indirectly from this coaching process or for any actions I take during or after this coaching process.
I understand that Sarah Fischer makes no guarantees or warranties, expressed or implied about any results to be achieved.
I agree to the 24-hour cancellation policy as outlined above
I agree to the payment policy as outlined above
I understand that Sarah Fischer retains the right to discontinue the coaching relationship for delinquent payment or at her discretion.
By clicking below, I acknowledge that I have had the opportunity to review this agreement, that I understand all aspects within it, and I agree to abide by it.